"Problem with the tickets"

Very disappointed by the treatment received by PAC. I had a problem with the tickets that I bought for my family, only my mother could used hers, when I asked for a refund someone called Marco “experto en parques”said he wasn’t responsible on my thoughts or something on the line which I thought it was quite rude and that they would not refund me the tickets even though the reviews said that the would do it in the case of problems (and that is the only reason why I bought them) I strongly advise NOT to use PAC for any purchases!!!